Conversations in Management
Albert
Einstein had issues with authority. His was a rebellious spirit
that was particularly chafed by the routine and ordinary. This
became immediately apparent during his school days. He resisted
rote learning as stifling. His attitude resulted
in an unhappy departure from one school and his being labeled as
someone who would, “never amount to much,” at another. Even in
college, his prickly relations with the faculty cost him a
teaching position after graduation. But Einstein wasn’t just
being ornery. He had an intuitive suspicion of common knowledge
and conventional thought. To a great extent, popular
beliefs—whether dealing with science, politics or
religion—served merely as foils for his rich imagination. And
this blend of audacity and imagination proved to be the potent
source of his genius.
Einstein
applied this genius in a way unfamiliar to many of us. His
biographers have suggested that he was slow to develop speech
and as a consequence, learned to think in pictures. This
ability to visualize problems would become one of his
greatest strengths. The technique, called “thought experiments,”
was hardly new. Its use dates back to the ancient Greeks.
Typically, an experiment is imagined and then later turned into
an actual physical experiment. But Einstein’s vivid imagination
enabled him to use the technique with unusual clarity. In a
well known example, he visualized a boy racing alongside a light
beam. Einstein theorized that as the boy reached the speed of
light, time would slow and the light beam would appear
stationary. The experiment, of course, was never carried out but
the theory was validated by other means. His visualizations
became, in effect, a practical means of spring-boarding from
insight to insight. Each opened new possibilities for creative
inquiry. And the simplicity of his visualizations excited the
intellect of scientist and non-scientist alike who then
generated intriguing inquiries of their own.
Generally
speaking, we don’t see a lot of genius in our workplace on a
day-to-day basis. It’s not due to any shortage of knowledge.
There are plenty of smart and talented folks wherever you look.
And while there are exceptions (you know who you are), most
people are working hard to do a good job. The problem is a
dearth of imagination. We just don’t spend a lot of time
picturing better ways of living our lives or getting things
done. Some of the usual suspects are to blame: “If it ain’t
broke don’t fix it,” or, “No need to reinvent the wheel.” Most
of the time, though, it’s because we’ve grown comfortable doing
things the way we do them. After struggling through an initial
learning curve, we don’t see much need to imagine another way of
doing things. Sure, our knowledge increases with experience,
training and tenure, but our basic assumptions remain untouched.
That’s why we might want to consider conducting a few
Einstein-like thought experiments of our own.
A good
place to start is by asking, “Why?” (Now this can be really
annoying, so you might consider simply asking yourself,
“Why?”) Try challenging conventional wisdom—particularly when
the answer to your question is, “because we’ve always done it
that way.” Then think big. Imagine what you could do with
your existing resources if you applied them differently.
Visualize extraordinary outcomes. There’s an old chestnut that
says, “If you keep on doing what you’re doing, you’ll never
get more than what you’ve got.” Like a lot of old chestnuts,
this one is true. So stop doing what you’re doing and just
imagine….
—Ebert
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