Conversations in Management

Balthazar Gracián

 

     Most things are judged by their jackets.

 

Who would have thought that a guy named “Stingy Jack,” could have launched a $100 million industry? But it’s true—Stingy Jack is responsible for the Jack-O-Lantern, which, in turn, is responsible for making the pumpkin America’s most popular seasonal fruit. This year, growers will put over 998 million pounds of these tasty orbs on the market just in time to work their scary magic on Halloween. And all because of Jack!

Jack’s story is a simple one as legends go. He was a conniving, miserly, drunk who enjoyed putting one over on folks. One night he met the devil in a pub. The two drank together amiably until it was time to pay the bill. Jack suggested that the devil turn himself into a coin to pay for the drinks. Seeing the humor in this, the devil readily assented. But when the devil became a coin, Jack slipped him in his pocket along with a silver cross. Trapped, the devil yielded to Jack’s demand that his soul be spared for ten years. Ten years later the devil returned to collect Jack’s soul. Jack suggested that the devil climb an apple tree and retrieve some fruit before returning to the underworld. As soon as the devil was in the tree, Jack carved a large cross in the bark—once again trapping the gullible denizen of the dark. This time Jack demanded that the devil never take his soul and the bargain was struck. Years later, Jack died a happy man. He believed he’d been spared from hell and welcomed in heaven. But his Maker would have nothing to do with such a miserable character. In desperation he turned to the devil for a home, but the devil honored the deal and sent him off with only an ember to light his spectral way through the world. To keep it from going out, Jack carved out a turnip and made a lantern of it. Since then, folks have carved similar lanterns to keep Jack-of-the-lantern away on Halloween—the night when spirits roam.

In the end, Stingy Jack made a common mistake. He confused appearance with reality and lost sight of the things that really mattered. To himself, he appeared clever and artfully cunning. He thought he’d saved his soul through wily legalisms. The reality, of course, was much different. He was, in actuality, a deceitful and mean-spirited man who was concerned only for himself. He discovered too late that he would be judged on the quality of his character rather than on the novelty of his stratagems. Ironically, he would come to appreciate that even the devil possessed a stronger character.

Halloween is the time of year when appearance and reality are most on display. On that fanciful evening, frightful ghosts, goblins and witches prowl our neighborhoods malevolently chanting, “trick or treat!” But the reality isn’t scary at all—unless you count Halloween and its eight sequels or the fact that as a nation we’re spending $12 billion on the day. The ghosts tend to be friendly and the goblins benign. It’s on the other 364 days of the year that we run into trouble. On those days we often make decisions based on appearances—or jackets as Gracián put it—rather than on the truth of a situation. If something goes missing we assume it’s been stolen. If two co-workers are whispering, we assume they’re talking about us. If the boss is in foul spirits, we feel attacked and become defensive. Most of the time, we turn out to be wrong about such things. Unfortunately, by the time we figure this out, we’ve burned way too much emotional energy on the issue. So keep Halloween in mind all year long. Don’t let yourself become a Stingy Jack—confusing the illusory with the real. And like a happy jack-o-lantern, keep smiling!

                                                                        —Ebert

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